Shipping PolicyThank you for shopping with Tge Quality Of Life Foundation LLC. We want to make your delivery experience as smooth as possible.
Destination & Carriers
- We ship to all 50 US states, including Alaska, Hawaii, and US territories.
- We utilize trusted carriers including USPS, FedEx, and UPS to ensure reliable delivery.
- We do [choose one: ship / do not ship] to P.O. Boxes and APO/FPO addresses.
Processing & Handling Time
- All orders are processed within [1-3] business days.
- Orders placed after [5:00 PM EST] on Friday will begin processing on the following Monday.
- Processing time is completely separate from transit time.
Shipping Rates & Transit EstimatesWe offer the following shipping methods for domestic US orders:
- Standard Shipping: [$4.99 / Free for orders over $50]. Delivers in [3-7] business days.
- Expedited Shipping: [$14.99]. Delivers in [2-3] business days.
- Overnight Shipping: [$29.99]. Delivers in [1] business day.
Order Tracking
- A tracking number will be sent via email as soon as your order ships.
- Please allow up to 24 hours for the tracking link to activate.
Lost, Missing, or Damaged Packages
- If your order arrives damaged, please take photos and contact us immediately.
- For packages marked as delivered but missing, please check with your neighbors and local carrier before reaching out.
Refund & Return PolicyWe want you to love your purchase. If you are not completely satisfied, we are here to help.Return Window
- You have [30] days from the date of delivery to request a return.
- Requests made after this window will not be accepted.
Condition of Items
- Items must be unused, unwashed, and in the same condition you received them.
- All original tags, labels, and packaging must remain completely intact.
Exclusions & Final Sale ItemsThe following items cannot be returned under any circumstances:
- Final sale items
- Gift cards
- Personalized or custom-made goods
- Perishable items or intimate apparel
Return Shipping Costs
- [Choose one: We provide free return labels / The customer is responsible for return shipping costs].
- Original shipping charges are non-refundable.
How to Initiate a Return
- Email us at [your support email] with your Order Number and the reason for the return.
- If approved, we will send you instructions and a return shipping authorization.
- Package your items securely and drop them off at the designated carrier.
Refund Processing Time
- Once your return is received and inspected, we will notify you via email.
- Approved refunds will be applied directly to your original method of payment within [5-10] business days.
Contact UsIf you have any questions regarding your shipment, returns, or order status, please do not hesitate to reach out to our team:
- Email: [support@yourbusiness.com] (Recommended)
- Phone: [1-800-XXX-XXXX]
- Business Hours: [Monday - Friday, 9:00 AM - 5:00 PM EST]
- Response Time: We strive to reply to all inquiries within 24 business hours